Notice of Privacy Practices
Welcome to COUNSELING4LIFE, LLC We are committed to protecting your privacy and ensuring the confidentiality of your personal information. This privacy policy explains how we collect, utilize, and safeguard your personal data to provide you with the best counseling services.
Types of Information Collected
We may collect the following types of personal information from you:
- Name
- Email address
- Phone number
- Mailing address
- Date of birth
- Health information relevant to counseling services
Method of Information Collection
We collect personal information through various means, including:
- Direct interactions, such as when you fill out forms on our website or during in-person counseling sessions
- Online appointments and consultations
- Email communications and responses
- Phone calls and SMS messages
Purpose of Data Collection
The information we collect is used for the following purposes:
- To provide and manage counseling services tailored to your needs
- To communicate with you regarding appointments, billing, and other service-related matters
- To improve our services and address any issues or concerns you may have
- To comply with legal and regulatory requirements
Data Security Measures
We implement robust security measures to protect your personal information, including:
- Encryption of data transmitted over our website and communication channels
- Secure storage of personal data using industry-standard security practices
- Regular audits and updates to our security protocols
- Restricted access to personal information to authorized personnel only
Data Sharing
Your personal information will not be shared with third parties, except in the following circumstances:
- With your explicit consent for specific purposes
- As required by law or legal processes
- With service providers who assist us in delivering our services, under strict confidentiality agreements
User Rights
You have the following rights regarding your personal information:
- The right to access and review the personal data we hold about you
- The right to request correction or updating of your information
- The right to request deletion of your personal data, subject to certain legal limitations
- The right to withdraw consent for data processing at any time
To exercise these rights, please contact us using the contact information provided below.
Contact Information
If you have any questions, concerns, or requests regarding your personal information or this privacy policy, please contact us at:
- Email: scheduling@counsleing4lifellc.com
- Phone 210-209-0642
- Mailing Address: 17206 Blanco RD, STE. 2101 San Antonio TX 78232
Additional Statement
The SMS opt-in or phone numbers for the purpose of SMS are not being shared under any circumstances.
Thank you for trusting COUNSELING44LIFE, LLC with your personal information. We are dedicated to protecting your privacy and ensuring a secure and confidential experience.
Counseling4Life, LLC / GoodMindRx, LLC
17206 Blanco Road, Ste. 2101
San Antonio, Texas 78232
Phone: (210) 209-0642 (Counseling4Life)
(830) 800-0213 (GoodMindRx)
Email:
OfficeManager@Counseling4LifeLLC.com
Admin@GoodMindRx.com
Complaints: If you believe your privacy rights have been violated, you may file a complaint with:
Counseling4Life, LLC / GoodMindRx, LLC
Attn: HIPAA Compliance Officer
17206 Blanco Road, Bldg. 2101
San Antonio, Texas 78232
Phone: (210) 209-0642
Secretary, Office of Civil Rights Region VI, U.S. Dept. of Health and Human Services
1301 Young St., Suite 1169
Dallas, Texas 75202
Voice Phone: (800) 368-1019
FAX: (214) 767-0432
TDD: (800) 537-7697
We will not retaliate against you for filing a complaint. We will notify you of any breach of your unsecured protected health information.
For more information, or if you have questions about this notice or your rights, please contact our HIPAA Compliance Officer, Lindsey Howell at OfficeManager@Counseling4LifeLLC.com. Counseling4Life, LLC and GoodMindrx reserves the right to make any changes to this agreement and any prior version of this agreement will be superseded by its most current version available for download on our website at www.Counseling4LifeLLC.com.