Insurance & Fees
Counseling4Life believes EVERYONE has the right to heal! We are dedicated to providing you with the highest quality of care, wide-ranging availability, and reasonable and affordable rates.
APPOINTMENT HOURS (Same-Week Appointments Available):
Monday - Thursday: 8:00am - 8:00pm
Friday: 8:00am - 5:00pm
Saturday: 8:00am - 2:00pm
ADMIN HOURS:
Monday - Thursday: 8:00am-5:00pm
Friday: 8:00am-3:00pm
SESSION RATES & FEES:
A $50 deposit is required to secure any sessions for new clients using insurance. The $50 will be applied to the session cost. The difference will be collected on the day of your 1st session. If you have a $0 copay, once your ERA comes in the deposit will be refunded to you.
For Self Pay clients, you will be required to prepay for your intake session to secure the appointment.
After 90 days of non-activity, you will be considered a new client. A deposit will be required, as well as, any updated information and forms needed.
Session fees are collected on the morning of your session. Weekend appointments/session rates are collected the Friday before.
Licensed Therapists - LPC, LMFT, LCSW
Initial visit/Intake: $140 50 min session
Individual/Family: $130 50 min session
LPC Associate/LMFT Associates/LMSWs
Initial visit/Intake: $100 50 min session
Individual/Family: $90 50 min session
Graduate Student Interns**
Initial visit/Intake: $50 50 min session
Individual/Family: $40 50 min session
** All Practicum Student Interns are enrolled in graduate school. Practicum Students receive supervision from a site supervisor, and their university professor, and participate in Counseling4Life consultations.
Late Cancelation $25/No Show $50:
The fee for any LATE cancellation is $25 and NO SHOW is $50. Appointments that are canceled or rescheduled with less than 24 hours’ notification are a LATE CANCELATION. Appointments that are not attended or 15 min late are considered a NO SHOW.
Payment Decline Fee $25
All session fees are collected the morning of your scheduled session. If we are unable to collect for your session, a $25 payment decline fee will be charged to your account. Keeping your credit card updated on your portal will avoid this fee. Weekend appointments/session rates are collected the Friday before.
Credit Card Dispute/Challenge Fee $50:
In a credit card dispute, we are obligated to send your credit card company proof of your consent to services and your invoice. A $50 dispute/challenge fee will be charged to your account.
INSURANCE:
We accept most major insurance plans as a courtesy to our clients. If insurance claims are rejected due to changes in plan, Out of Network coverage, or inadequate benefits, clients are liable for all balances.
Aetna, Ambetter, Cigna, BCBS (PPO only), Gilsbar, Humana, Optum, United Health Care, Traditional Medicare Part B, First Health, Curative, Tricare, Lucet.
With the exception of Medicare, we do not process secondary insurance claims.
When Using Insurance (Please Read) …
Counseling4Life, LLC accepts insurance in good faith for delayed payments based on the online verification of benefits.
A Verification of Benefits is NOT a guarantee of payment.
Many insurance plans process mental health benefits differently than medical benefits. It is your responsibility to understand how your insurance plan pays. Counseling4Life is not a party to your insurance agreement and cannot interpret your benefits. When in doubt, we strongly encourage you to call your insurance company and become an expert in your policy. (always get reference numbers)
It is the clients responsibility to notify the office at 210-209-0642 or email scheduling@Counseling4LifeLLC.com of updates or changes to your policy. Please give us a call.
If you have more than 1 insurance, you must have a current COB (Coordination of Benefits) on file with each company. This will affect payment and processing.
When your insurance does not pay, you are ultimately responsible for paying any outstanding balance. Yes, it’s true. We offer reasonable payment plans.
If you wish to dispute your insurance company’s application of benefits or lack thereof, it is your responsibility to call your insurance company to file a dispute. We are not a party to your insurance contract. When you call, remember to request a reference number.
While you are disputing with your insurance company, the Financial Policies of Counseling4Life will apply. Balances will be collected with credit card(s) on file in accordance with our practice’s financial policies, so services can continue without interruption.
For clients using Tricare benefits, our office will need to obtain an accurate copy of the referral/authorization before we are able to confirm your first session. Referrals/authorizations can be emailed to Scheduling@Counseling4LifeLLC.com.
Counseling4Life does not accept EAP Benefits.
LEGAL SITUATIONS, COURT, SUBPOENAS:
Counseling4Life provides emotionally supportive therapy.
Legal and Personal Situations involving your Treatment
We do not accept cases related to legal or personal matters, such as workers' compensation, nor do we evaluate or complete paperwork for emotional support animals. We can only complete adavits, including disability, FMLA, or similar forms, with conrmation of your condition from the doctor who evaluated you. Treatment summaries are provided only for the care you have received. We do not evaluate or complete paperwork for emotional support animals. If your case involves any of these issues, your provider will discontinue services and provide you with referrals. If your provider is required to participate in a legal situation a $3,000 retainer is required, with additional fees at $300 per hour for document preparation and consultation. This covers your provider’s time, legal and professional consultations, legal representations, travel, administrative fees, and court presence. Full payment is required before any court or expert testimony is provided.
Therapists cannot provide opinions or documentation on custody issues and will suspend therapy during custody disputes. For such matters, consult a custody specialist. For questions or concerns, contact your child’s therapist. All legal fees are outlined in the All Practice Polices, Acknowledgement, and Consent for Counseling4Life,LLC and GoodMindrx, LLC.
RECORDS REQUESTS $30:
You must request your client record in writing by completing the Request for Mental Health Records Authorization form at the button below. Contact our Front Office at (210) 209-0642 for questions about obtaining your records. A signed release of information, specifying the records and recipient, along with full payment, is required before your request can be processed. Records cannot be withheld for unpaid medical bills, but fees for copying and providing records must be paid. Fees for Records Requests:
● Paper Copies: A at fee of $30 for paper copy records.
● Electronic Copies: A at fee of up to $25 for records provided via fax, email, or client portal.
● Postage: Postage costs of $15 per item will be added for mailed records.
● Notary: Notary costs of $20 per request will be added to each request.
● Affidavit Fee (letter, treatment summary, report, assessment, form): A fee of $150 for executing an affidavit attesting to the client's diagnosis, condition, or treatment summary; additional fees may apply.
Family, and Minor Records:
● Consent from all client parties is required for the release of couples and family therapy records.
● Minor records are released only per the most recent court order specifying their release.